Report an Issue

Hekili uses Github to manage issues/tickets.

Tickets can be:

• In-Game Errors: Includes error messages from BugSack/BugGrabber or /hekili > Warnings
• Priority/Recommendation Issues: You disagree with the addon's recommendations or recommendations are not shown these require a snapshot that shows the recommendation you disagreed with
• Feature Request: You want to propose a new feature that doesn't exist in the addon, and it is not either of the other ticket types

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Warning

Ticket Pre-requisites

Before submitting a ticket, confirm the following things

• You have a Github account
• You have downloaded the latest version of the addon
• You're not playing on a private server
• You are using the default, unmodified priority pack
• You checked for existing tickets so that you don't open a duplicate
  • In-Game Errors
  • Request a new feature
  • Rotation / Recommendation Issues

Note

Additional information that will be required for rotation or in-game error tickets

• A snapshot uploaded to Pastebin (or similar)
• A Raidbots Quicksim of your character with the same talents and gear as the snapshot
• Logs, if applicable
• Error messages

How do I get a snapshot?

Generate the snapshot

Use the Keybind Alt+Shift+P, or alternatively, Alt+Shift+[ to do it without pausing the addon

Find the snapshot

Go to Issue Reporting (Snapshots). Here you can pick your snapshot from the dropdown. You typically want the one that says Primary. Once selected, click the text box and press Ctrl+A, then Ctrl+C to copy everything. The snapshot should be a massive wall of text, if you don't use Ctrl+A, it won't copy the hidden text.

Throw it in Pastebin

Head to https://pastebin.com/ and create a paste. Then you can share the link to it in Discord or a Github issue.