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Describe the bug
When I turn on the program and enter any ip with the right port into my browser on my phone, it always turns up a web error saying that it timed out or it doesn't exist. On my computer, it works perfectly fine. I have tried multiple ports. I understand that this is a faq question on the discord's faq channel , but all of these solutions are either not possible for me or I have done them and they have not worked.
These are the solutions and why I can't do them or show that I have done them:
● You have a outdated version of the server and/or the client -- i'm on 2.14.1, the latest release
● Your anti virus software or firewall blocks Macro Deck 2.exe (In most cases) Take a look here: https://github.com/SuchByte/Macro-Deck/wiki/Allow-Macro-Deck-in-Windows-Firewall -- I run Avast antivirus, but I have given it an exception to bypass it. (this is what I think is the problem, but I wouldn't know where to start beyond giving it an exception)
● The wrong network adapter is set in the settings -- only my ethernet adapter is connected and working
● The port is used by another application, try to change it in the Macro Deck settings -- I highly doubt it, but not sure
● Your computer and the device with the client are not in the same network -- they are
● If you're using VPN services, disable them -- they are disabled
● Also a restart of your computer can help sometimes -- done that multiple times
● If you're using a 5GHz Wi-Fi connection, try to switch to 2,4GHz temporarily -- I wouldn't know where to start on that
● Some routers block the communication between Ethernet and Wi-Fi. Check your router settings. Look for SSID isolation or AP isolation and disable it. -- was never enabled in my router
● Try to disable IPv6, if enabled -- already done
If there are any possible solutions, please let me know
To Reproduce
Steps to reproduce the behavior:
Setup Avast Premium Antivirus
Setup Macro Deck
Go onto the ip and use the proper port
Recieve a timeout error or unknown error
Expected behavior
It should load up instantly into the client, as it does on my pc.
Additional context
I am not given any form of response from Macro Deck, so I doubt it even gets any sort of connection to my PC
The text was updated successfully, but these errors were encountered:
Describe the bug
When I turn on the program and enter any ip with the right port into my browser on my phone, it always turns up a web error saying that it timed out or it doesn't exist. On my computer, it works perfectly fine. I have tried multiple ports. I understand that this is a faq question on the discord's faq channel , but all of these solutions are either not possible for me or I have done them and they have not worked.
These are the solutions and why I can't do them or show that I have done them:
● You have a outdated version of the server and/or the client -- i'm on 2.14.1, the latest release
● Your anti virus software or firewall blocks Macro Deck 2.exe (In most cases) Take a look here: https://github.com/SuchByte/Macro-Deck/wiki/Allow-Macro-Deck-in-Windows-Firewall -- I run Avast antivirus, but I have given it an exception to bypass it. (this is what I think is the problem, but I wouldn't know where to start beyond giving it an exception)
● The wrong network adapter is set in the settings -- only my ethernet adapter is connected and working
● The port is used by another application, try to change it in the Macro Deck settings -- I highly doubt it, but not sure
● Your computer and the device with the client are not in the same network -- they are
● If you're using VPN services, disable them -- they are disabled
● Also a restart of your computer can help sometimes -- done that multiple times
● If you're using a 5GHz Wi-Fi connection, try to switch to 2,4GHz temporarily -- I wouldn't know where to start on that
● Some routers block the communication between Ethernet and Wi-Fi. Check your router settings. Look for SSID isolation or AP isolation and disable it. -- was never enabled in my router
● Try to disable IPv6, if enabled -- already done
If there are any possible solutions, please let me know
To Reproduce
Steps to reproduce the behavior:
Expected behavior
It should load up instantly into the client, as it does on my pc.
Additional context
I am not given any form of response from Macro Deck, so I doubt it even gets any sort of connection to my PC
The text was updated successfully, but these errors were encountered: