Files not backing up & Calling DoSnapshotSet stall

[SINEKT]

Hi there,

I am using Hobocopy on a few computers and quite frankly it's a good piece
of software, it's simple, small and does a lot, and it's certainly on my
goodies list.

The problem is that it acts funny on some computers, and I wonder if you
could help me with this. Actually, it seems more of a VSC service problem,
but I figured since you wrote the code you should know a bit more about
Volume Shadow Copy than I currently do.

This is what happens on one of the PCs:

First issue, it seems not to be able to back up some MSSQL database files
and folders. I get something like this, with Verbose set to 4:

Component X is named XXXXXXXX, has a path of COMPUTER-NAME, and is not
selectable for backup. 0 files, 0 databases, 2 log files.

Also:

Component X has name XXXXXXXXXX, path COMPUTER NAME, is not selectable for
backup, and has parent (no parent).

Then, after a few dozen lines, it stalls at Calling DoSnapshotSet forever,
goes no further.

I have noticed that when requested to stop, manually, or via command or
batch file, the VSC service hangs in a "stopping" state, making it
impossible to be accessed until the computer is restarted.

I will be glad to provide more info if you can help me with this.

Thanks!

[candera]

Did we ever make any progress on resolving this question?

[SINEKT]

I am sorry, but I currently don't have access to the computers in question more often than a couple of hours a month. Unfortunately, these are the computers of one of our customers and we only perform maintenance there once a month, so that is the only moment when I can test stuff. If one of the systems were at home or at the office, the problem would have been gone by now. Annoying, I know.

But thanks anyway for your help ! ;)