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I think GlobaLeaks can be the solution for a complaint management project I have, where citizens can submit complaints about corporation actions in their neighborhood. However, I am not sure about some requirements:
If someone wants to submit a complaint through a proxy, such as a police officer, a lawyer, or an officer of the local administration, is it possible?
Is it easy to create a workflow and add steps during case processing without coding?
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Hello,
I think GlobaLeaks can be the solution for a complaint management project I have, where citizens can submit complaints about corporation actions in their neighborhood. However, I am not sure about some requirements:
If someone wants to submit a complaint through a proxy, such as a police officer, a lawyer, or an officer of the local administration, is it possible?
Is it easy to create a workflow and add steps during case processing without coding?
Thanks for your input.
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