region_a.order_granules() ，An error occurred when entering the NASA earthdata account and password

[gaozsi]

[mfisher87]

Can you provide the entire URL shown in the HTTPError as text? It's cut off in your image, and if it wasn't cut off, we wouldn't be able to copy-and-paste that URL.

It looks to me like the correct people to contact about this issue is NSIDC support ([email protected]). The EGI server is rejecting your query because it is configured to reject queries over a certain length. If the query itself is valid, the only place to fix that is on their end.

[JessicaS11]

To add to @mfisher87's response, the full URL (as text) will make it easier for us to figure this out with you. Based on what I can see of it, it's possible the polygon may contain too many vertices (@mikala-nsidc, what's the limit on number of vertices the subsetter will accept?).

[gaozsi]

To add to @mfisher87's response, the full URL (as text) will make it easier for us to figure this out with you. Based on what I can see of it, it's possible the polygon may contain too many vertices (@mikala-nsidc, what's the limit on number of vertices the subsetter will accept?).

thanks! When I download the data in the National Snow and Ice Data Center, it told me the problem which the polygon may contain too many vertices.

[mikala-nsidc]

@JessicaS11 @gaozsi I'm checking with our team to see what the maximum number of vertices is.

[gaozsi]

@JessicaS11 @gaozsi I'm checking with our team to see what the maximum number of vertices is.

thanks!