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Not logging in using QR Code #350

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OwaisKhatri opened this issue Apr 8, 2021 · 8 comments
Open

Not logging in using QR Code #350

OwaisKhatri opened this issue Apr 8, 2021 · 8 comments

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@OwaisKhatri
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Hi,
I am not able to login using QR Code Scanning to my laptop using Chrome Extension, Desktop App and Web App(https://im.dingtalk.com/).
I am logged in on my Android App.
It is also not showing any error.
Thanks.

@nashaofu
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nashaofu commented Apr 9, 2021

I didn't reproduce it. I can use it normally

@raffifu
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raffifu commented May 6, 2021

Have same issue cannot login using qr code

@OwaisKhatri
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@nashaofu

@nashaofu
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nashaofu commented May 7, 2021

Please use your browser to visit https://im.dingtalk.com/, and then check whether you can log in, if you can not log in, please contact Alibaba

@raffifu
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raffifu commented May 8, 2021

Yeah, i think you're right. There is no problem in your app, because your app use https://im.dingtalk.com/ and i am not able to log in even use my browser

@jerng
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jerng commented Jun 7, 2021

Same - I think Chrome extension, Linux .deb, and im.dingtalk.com are the same - not sure what's up. Overseas user.

@tehsunnliu
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tehsunnliu commented Mar 21, 2022

Hi, I'm facing the same problem. After scanning the QR Code from my Android device DingTalk nothing happens on DingTalk Web nor on DingTalk Desktop. I've tried on Ubuntu, Windows, and Browser. No error message either. When I try to login with password it says its depricated.
I think password login should be enabled for at least overseas users. I'm currently located in India using DingTalk on my mobile device.
I've also tried VPN to login to DingTalk Web/Desktop version but no success. Hope this gets resolved soon.
Its being like this since past few months.

@code-fury
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Is there any fix for this?

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6 participants