New install error netbox 3.7.3 #470

ThetaRH · 2024-03-22T15:11:30Z

ThetaRH
Mar 22, 2024

Starting state:
Ubuntu 22.04.4 LTS
Netbox 3.7.3
Installed using instructions on Netbox page.
Python 3.10.12
django 5.0.3
Postgres SQL 14.11

Process:
Started virtual environ (source /opt/netbox/venv/bin/activate)
ran install command (pip install netbox-topology-views)
Should be noted no apparent directory was made for the plugin in /opt/netbox/netbox/static
--ERROR access denied--
re-ran with sudo, reports installed
deactivated virtual env
added 'netbox-topology-views' to local_requirements.txt with vi
saved and verified additions were saved
added "netbox_topology_views" to PLUGINS in config.py
saved and verified entries were saved
restarted virtual env
Ran:
cd /opt/netbox/netbox
pip3 install netbox-topology-views (failed) (Reported using cached package on retry with sudo)
python3 manage.py migrate netbox_topology_views (failed)
python3 manage.py collectstatic --no-input (failed)

Initial error for 'python3 manage.py migrate netbox_topology_views'
django.core.exceptions.ImproperlyConfiguredm Unable to import plugin netbox_topology_views: Module not found. Check that the plugin module has been installed within the correct Python environment

Error when tried with sudo
File /usr/local/lib/pythion3.10/dist-packages/django/db/backends/postgresql/psycopg.py", line 77 in <module>
  from psycopg2 impot errors, extensions, sql  # NOQA
ModuleNotFoundError: No module names 'psycopg2

Attempted to uninstall (pip uninstall netbox-topology-views)
Says module not installed.

Was a step missed in the readme about actual installation? I accept I am not a *nix person, so I rely on the instructions provided, but obviously something went wrong. The main install works fine, and we have been entering data into it, and we wish to add this plugin to it

dreng · 2024-03-22T21:53:41Z

dreng
Mar 22, 2024
Collaborator

Hi,

it's not easy to guess the problem since you mixed some steps with and without sudo and some error output is missing.

You could try an alternative installation method:

Make sure that you added netbox-topology-views to local_requirements.txt
Go to netbox main folder an run the upgrade script: sudo ./upgrade.sh

This is usually done when upgrading NetBox, but it's safe to run this as often as you like. The script removes and creates a new venv, checks required packages and migrates the database if necessary. Plugins will be upgraded (if newer version is available) or installed, if they exist in local_requirements.txt.

If the upgrade script fails, post the complete output.

2 replies

ThetaRH Mar 25, 2024
Author

I did verify the local requirements.txt and retried, got the same error. The upgrade script however does appear to have run, and I am now seeing the plugin in the interface as it should be. For reference, incase I did miss something, below is the full output of the initial attempt to reinstall and run the migrate command

In the /opt/netbox/local_requirements.txt there are only 2 lines
netbox-topology-views
django-auth-ldap

Below is the full output of trying to re0install and run the migrate command.

nbroot@cs-netbox:/opt/netbox/netbox/netbox$ source /opt/netbox/venv/bin/activate
(venv) nbroot@cs-netbox:/opt/netbox/netbox/netbox$ cd ..
(venv) nbroot@cs-netbox:/opt/netbox/netbox$ pip3 install netbox-topology-views

Collecting netbox-topology-views
Using cached netbox_topology_views-3.9.0-py3-none-any.whl.metadata (12 kB)
Using cached netbox_topology_views-3.9.0-py3-none-any.whl (270 kB)
Installing collected packages: netbox-topology-views
ERROR: Could not install packages due to an OSError: [Errno 13] Permission denied: '/opt/netbox/venv/lib/python3.10/site-packages/netbox_topology_views'
Check the permissions.

(venv) nbroot@cs-netbox:/opt/netbox/netbox$ sudo pip3 install netbox-topology-views
[sudo] password for nbroot:
Requirement already satisfied: netbox-topology-views in /usr/local/lib/python3.10/dist-packages (3.9.0)
WARNING: Running pip as the 'root' user can result in broken permissions and conflicting behaviour with the system package manager. It is recommended to use a virtual environment instead: https://pip.pypa.io/warnings/venv

(venv) nbroot@cs-netbox:/opt/netbox/netbox$ python3 manage.py migrate netbox_topology_views
Traceback (most recent call last):
File "/opt/netbox/netbox/netbox/settings.py", line 748, in
plugin = importlib.import_module(plugin_name)
File "/usr/lib/python3.10/importlib/init.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "", line 1050, in _gcd_import
File "", line 1027, in _find_and_load
File "", line 1004, in _find_and_load_unlocked
ModuleNotFoundError: No module named 'netbox_topology_views'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/opt/netbox/netbox/manage.py", line 10, in
execute_from_command_line(sys.argv)
File "/opt/netbox/venv/lib/python3.10/site-packages/django/core/management/init.py", line 442, in execute_from_command_line
utility.execute()
File "/opt/netbox/venv/lib/python3.10/site-packages/django/core/management/init.py", line 436, in execute
self.fetch_command(subcommand).run_from_argv(self.argv)
File "/opt/netbox/venv/lib/python3.10/site-packages/django/core/management/base.py", line 412, in run_from_argv
self.execute(*args, **cmd_options)
File "/opt/netbox/venv/lib/python3.10/site-packages/django/core/management/base.py", line 458, in execute
output = self.handle(*args, **options)
File "/opt/netbox/venv/lib/python3.10/site-packages/django/core/management/base.py", line 103, in wrapper
saved_locale = translation.get_language()
File "/opt/netbox/venv/lib/python3.10/site-packages/django/utils/translation/init.py", line 210, in get_language
return _trans.get_language()
File "/opt/netbox/venv/lib/python3.10/site-packages/django/utils/translation/init.py", line 65, in getattr
if settings.USE_I18N:
File "/opt/netbox/venv/lib/python3.10/site-packages/django/conf/init.py", line 102, in getattr
self._setup(name)
File "/opt/netbox/venv/lib/python3.10/site-packages/django/conf/init.py", line 89, in _setup
self._wrapped = Settings(settings_module)
File "/opt/netbox/venv/lib/python3.10/site-packages/django/conf/init.py", line 217, in init
mod = importlib.import_module(self.SETTINGS_MODULE)
File "/usr/lib/python3.10/importlib/init.py", line 126, in import_module
return _bootstrap._gcd_import(name[level:], package, level)
File "", line 1050, in _gcd_import
File "", line 1027, in _find_and_load
File "", line 1006, in _find_and_load_unlocked
File "", line 688, in _load_unlocked
File "", line 883, in exec_module
File "", line 241, in _call_with_frames_removed
File "/opt/netbox/netbox/netbox/settings.py", line 751, in
raise ImproperlyConfigured(
django.core.exceptions.ImproperlyConfigured: Unable to import plugin netbox_topology_views: Module not found. Check that the plugin module has been installed within the correct Python environment.
(venv) nbroot@cs-netbox:/opt/netbox/netbox$

dreng Mar 25, 2024
Collaborator

The upgrade script however does appear to have run, and I am now seeing the plugin in the interface as it should be.

So the issue can be marked as resolved?

I think the initial problem was a permissions issue and using sudo with pip3 probably made it worse. I usually become root with "su -" which in your case would be a "sudo -i". After that I usually run the upgrade script or activate a venv in order to use pip3 or other things.

ThetaRH · 2024-03-25T16:10:23Z

ThetaRH
Mar 25, 2024
Author

I am performing a few tests, and if they work, I will mark it resolved. Thank you for your guidance on resolving this.

…

On Mon, Mar 25, 2024 at 12:08 PM Mario ***@***.***> wrote: The upgrade script however does appear to have run, and I am now seeing the plugin in the interface as it should be. So the issue can be marked as resolved? I think the initial problem was a permissions issue and using sudo with pip3 probably made it worse. I usually become root with "su -" which in your case would be a "sudo -i". After that I usually run the upgrade script or activate a venv in order to use pip3 or other things. — Reply to this email directly, view it on GitHub <#470 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BHHH34BON4XIKPIBXUON4MTY2BDZLAVCNFSM6AAAAABFDQC75WVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4DSMBUG42TM> . You are receiving this because you authored the thread.Message ID: <netbox-community/netbox-topology-views/repo-discussions/470/comments/8904756 @github.com>

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New install error netbox 3.7.3 #470

ThetaRH Mar 22, 2024

Replies: 2 comments · 2 replies

dreng Mar 22, 2024 Collaborator

ThetaRH Mar 25, 2024 Author

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ThetaRH Mar 25, 2024 Author

ThetaRH
Mar 22, 2024

Replies: 2 comments 2 replies

dreng
Mar 22, 2024
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ThetaRH Mar 25, 2024
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ThetaRH
Mar 25, 2024
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