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bug: Firefox performance deterioration & crashes #107

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4 tasks done
r3dpan opened this issue Oct 27, 2024 · 5 comments
Open
4 tasks done

bug: Firefox performance deterioration & crashes #107

r3dpan opened this issue Oct 27, 2024 · 5 comments
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Bug Something isn't working Priority Extra attention is needed

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@r3dpan
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r3dpan commented Oct 27, 2024

Browser info

Firefox (Windows) 131.0.3

Browser extension version

1.7.3

Website

The whole browser is affected -> Every page

Bug description

  • Browser slows down noticeably as soon as 2Fas extension is enabled
    • Websites take noticeably longer to load & sometimes a reload is required as some media/websites completely fail to load at all
  • Browser regularly crashes as soon as 2Fas extension is enabled

Solution

No response

Additional context

For reference every extension in the browser was disabled and enabled again one by one. As soon as the 2Fas browser extension was enabled again, the performance deterioration reappeared.
I was not able to find any incompatibility between the 2Fas extension and any other installed extension.

Acknowledgements

  • This issue is not a duplicate of an existing bug report.
  • I understand that security vulnerabilities should be reported to [email protected] instead of on GitHub.
  • I have chosen an appropriate title.
  • All requested information has been provided properly.
@r3dpan r3dpan added the Bug Something isn't working label Oct 27, 2024
@r3dpan r3dpan changed the title bug: bug: Firefox performance deterioration & crashes Oct 27, 2024
@GrzegorzZajac000
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Hi @r3dpan,
I'm sorry to hear that you're experiencing performance issues with our 2FAS extension. I will look into this matter and investigate the potential causes of the slowdown and crashes you've described.

In the meantime, if you could provide any additional details such as the browser version you're using, the operating system, and any other relevant information, it would greatly assist our investigation.

@GrzegorzZajac000 GrzegorzZajac000 added the Priority Extra attention is needed label Oct 28, 2024
@amarendra
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This has been happening with Safari as well. Safari started crashing non-stop in last few days. Only difference has been installing of this extension (I have not even set it up yet for usage, just installed). (Can share log - if you need. Saved an Apple crash report log. Any email I can share log to - just in case the log might have something I would not want to be in ab public github issue)

@GrzegorzZajac000
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GrzegorzZajac000 commented Oct 30, 2024

This has been happening with Safari as well. Safari started crashing non-stop in last few days. Only difference has been installing of this extension (I have not even set it up yet for usage, just installed). (Can share log - if you need. Saved an Apple crash report log. Any email I can share log to - just in case the log might have something I would not want to be in ab public github issue)

You can send me this log to [email protected]. Also, you can turn on debug logs in 2FAS Browser Extension Settings.

@GrzegorzZajac000
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I got logs, but there is no any useful informations. We've tested Safari on two different Macbooks, but there is no bug at all. Everything works. We need more cases like this - logs, use cases step by step etc.. If anyone can help us, we will be grateful.

@r3dpan
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r3dpan commented Nov 10, 2024

My issue has been resolved so far. Turns out, this wasn't a software but instead a hardware problem on my end (failing cpu).
I do have verified that 2fas works with the same firefox and extension versions on my other devices without problems tho.

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