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Unsupported devices causing crashes/hangs #126

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nickhudson4 opened this issue Jun 10, 2024 · 3 comments
Open

Unsupported devices causing crashes/hangs #126

nickhudson4 opened this issue Jun 10, 2024 · 3 comments
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bug Something isn't working windows Issues that affect Windows

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@nickhudson4
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Devices with issues: Avermedia GC573 and NDI Virtual Cam.

the GC573 causes a crash and the NDI source causes a freeze. Is it possible to catch an unsupported device before it causes an issue? Or maybe hide these devices entirely?

We are using VideoKit as a runtime tool where the end user can selected devices. So crashes and freezes aren't ideal.

To Reproduce

  • Download NDI Tools
  • Select a device labeled "NDI WebCam Video"
  • Or try a different unsupported device like mentioned above.

Alpha 18
Windows 11
Unity 2022.3.9

@olokobayusuf olokobayusuf added bug Something isn't working windows Issues that affect Windows labels Jun 10, 2024
@olokobayusuf
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@nickhudson4 can you share the Editor logs from the crash and hang?

@nickhudson4
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EditorFreeze.log
It allows me to switch to the device. The freeze happens when stopping it. Specifically at this plugin call public static extern Status StopRunning (this IntPtr device);

EditorCrash.log

@nickhudson4
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Any update on this? @olokobayusuf

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Labels
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