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Jama Software's EESR custom reporting team in partnership with Jama Software's Consulting team are happy to provide our customers a collection of public use custom reports. Each of these community reports are generic custom reports ready to be installed to any customer instance to satisfy a specific common need. Each report is either written with Velocity, so if you are an on-premises customer and have experience with the appropriate platform, you can manipulate them to suit your needs.
Please be aware that these custom reports are complimentary and come as-is but should a bug be identfied the EESR Team will be happy to resolve it. Should you wish to request a enhancement request please review the 'Requesting Modified Community Report Versions' section below.
Each community report includes a ReadMe of about the report including the installation instructions and configuration settings. Some reports have multiple versions which cater to different databases, so pay close attention that you download the correct one.
- Download the community report file you would like installed to your instance.
- Navigate to the Admin screen of your instance.
- On the left navigation menu select the Reports option.
- Click on the Add Report option in the top right hand corner of this screen.
- In the installation menu that pops up input the same information as shown in the reports ReadMe installation instructions image.
- Ensure that the Name field in the Criteria section are inputted exactly the same as shown in the installation image otherwise your report parameters will not work.
- Select the Save button to finalize your report installation.
While Jama Software Support will not assist with the use or modification of these reports you can make a custom report request through your Jama Software Consultant or Jama Software Account Manager to have a modified version created for you as a services engagement. This can allow you to add new functionality, formatting changes, or different data unique to your company needs for any of these reports.
Should you be interested in having a custom report created to satisfy your companies needs or having custom report training to learn how to create your own reports you can speak with your Jama Software Consultant or Jama Software Account Manager to make a EESR custom report request. These offering can be funded as individual services engagements, existing services hours, or your annual success program.