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doc: Update live demo
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clemlesne committed Oct 8, 2024
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A French demo is avaialble on YouTube. Do not hesitate to watch the demo in x1.5 speed to get a quick overview of the project.

[![French demo](https://img.youtube.com/vi/4r5s-NZ9CuY/maxresdefault.jpg)](https://youtube.com/watch?v=4r5s-NZ9CuY)
[![French demo](https://img.youtube.com/vi/WvEVN5v8jW4/maxresdefault.jpg)](https://youtube.com/watch?v=WvEVN5v8jW4)

Main interactions shown in the demo:

Expand All @@ -95,20 +95,50 @@ Extract of the data stored during the call:
```json
{
"claim": {
"incident_date_time": "2024-01-11T19:33:41",
"incident_description": "The vehicle began to travel with a burning smell and the driver pulled over to the side of the freeway.",
"policy_number": "B01371946",
"policyholder_phone": "[number masked for the demo]",
"policyholder_name": "Clémence Lesne",
"vehicle_info": "Ford Fiesta 2003"
"incident_datetime": "2024-10-08T02:00:00",
"incident_description": "La trottinette électrique fait des bruits bizarres et émet de la fumée blanche.",
"incident_location": "46 rue du Charles de Gaulle",
"injuries": "Douleur au genou suite à une chute.",
"involved_parties": "Lesne",
"policy_number": "B02131325XPGOLMP"
},
"reminders": [
"messages": [
{
"description": "Check that all the information in Clémence Lesne's file is correct and complete.",
"due_date_time": "2024-01-18T16:00:00",
"title": "Check Clémence file"
"created_at": "2024-10-08T11:23:41.824758Z",
"action": "call",
"content": "",
"persona": "human",
"style": "none",
"tool_calls": []
},
{
"created_at": "2024-10-08T11:23:55.421654Z",
"action": "talk",
"content": "Bonjour, je m'appelle Amélie, de Contoso Assurance ! Comment puis-je vous aider aujourd'hui ?",
"persona": "assistant",
"style": "cheerful",
"tool_calls": []
},
{
"created_at": "2024-10-08T11:24:19.972737Z",
"action": "talk",
"content": "Oui bien sûr. Bonjour, je vous appelle parce que j'ai un problème avec ma trottinette électrique. Elle marche plus depuis ce matin, elle fait des bruits bizarres et il y a une fumée blanche qui sort de la trottinette.",
"persona": "human",
"style": "none",
"tool_calls": []
}
]
],
"next": {
"action": "case_closed",
"justification": "The customer provided all necessary information for the claim, and they expressed satisfaction with the assistance received. No further action is required at this time."
},
"synthesis": {
"long": "You reported an issue with your electric scooter, which started making strange noises and emitting white smoke. This incident occurred at 2:00 AM while you were riding it, leading to a fall and resulting in knee pain. The location of the incident was noted, and your policy details were confirmed. I have documented all the necessary information to file your claim. Please take care of your knee, and feel free to reach out if you need further assistance.",
"satisfaction": "high",
"short": "the breakdown of your scooter",
"improvement_suggestions": "Ensure that the assistant provides clear next steps and offers to schedule follow-up calls proactively to enhance customer support."
},
...
}
```

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